Hub ยท Client Portal

Empower your security management.

Hub gives your clients live proof of the service you deliver, so they stop phoning your office and start renewing contracts.

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Visibility

What is happening right now.

Real-Time Dashboard

  • Live guard activity tracking
  • Performance metrics at a glance
  • Incident heatmaps
  • Customizable alerts

Guard Monitoring

  • Real-time check-in and check-out logs
  • QR code or NFC-based check-ins
  • Automated shift start/end alerts
  • Time-stamped activity records

Shift & Roster Visibility

  • Real-time schedule access
  • Attendance and shift change tracking
  • Self-service shift requests
  • Emergency staffing options

Response

What happened, and what was done about it.

Incident & Response Tracking

  • Direct incident reporting
  • Response time analytics
  • Resolution rate tracking
  • Comprehensive incident history

Patrol

  • Scheduled patrol route assignments
  • Live tracking of patrol movements
  • Checkpoint verification with time stamps
  • Incident reporting during patrols

Client Feedback & Issue Resolution

  • Guard rating system
  • Ticketing for non-urgent requests
  • SLA compliance tracking
  • Continuous improvement insights

Records and insight

What you can prove, and what to improve.

Digital Reports & Compliance

  • Automated compliance reporting
  • Performance summaries
  • Downloadable audit logs
  • Guard certification tracking

Data-Driven Insights

  • Predictive security analysis
  • Cost optimization recommendations
  • Risk assessment tools
  • Customizable KPI tracking

Inventory

  • Real-time tracking of equipment issuance
  • Digital logs for uniform and gear distribution
  • Stock level alerts for critical supplies
  • Audit trails for inventory movement

It starts at the post.

Everything in Hub is fed by Go on site: check-ins, patrols and incident reports arrive as they happen.

Explore Go

Ready to see the portal with your own sites?

Download the app, or tell us about your team and we will help you roll it out.

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